Refund Policy

Last updated: July 28, 2026

30-day money-back guarantee

DelayDHD, operated by Rebecca-kay Francis, offers a 30-day money-back guarantee on paid subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Payments are processed securely by Stripe. To request a refund, contact us through the in-app support channel (Feedback button) or email us — we'll process the refund through Stripe back to your original payment method, typically within 5–10 business days.

Cancellations

You can cancel your subscription at any time from the Pricing page or via the billing portal (Manage billing). After cancellation, you keep access until the end of your current billing period, after which your account moves back to the Free plan. Cancellation alone does not trigger a refund — if you want a refund for the current period, request one within the 30-day window above.

Subscription renewals

Subscriptions renew automatically. If you've been charged for a renewal you didn't intend, contact us as soon as possible — we'll work with you in good faith.

Contact

For refund questions, contact Rebecca-kay Francis via the in-app support channel (Feedback button).